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Start a Return or Exchange
We’ve got your back — let’s get your gear back in action.
Eligibility Checklist
- Item purchased within 30 days of receipt.
- Unused, unworn, and in original packaging.
- Includes tags, proof of purchase, and all accessories.
- Not exposed to sweat or moisture (for hygiene reasons).
Quick Troubleshooting
Go to TroubleshootingReturn / Exchange Request
✅ Thanks! Your request has been sent. We’ll review it shortly.
FAQ & Support
How long does processing take?
Once your item arrives, we process within 5 business days.
Are return labels included?
Yes — we’ll send one with your RMA approval email.
Do you offer exchanges?
Absolutely. We’ll ship your replacement as soon as we receive your return.
Need help? Reach our US-based support team: info@fitaud.com · 831-458-1800