Shipping policy

Shipping Policy – Fitness Audio USA

Order Processing Time
Orders placed before 3 PM PST (Mon–Fri) are processed and shipped the same business day whenever possible. Orders placed after 3 PM PST or on weekends/holidays will ship the next business day.

Domestic Shipping (USA)
We ship from Santa Cruz, California using UPS Ground, FedEx, and USPS Priority Mail.
Typical delivery time is 3–7 business days, depending on distance and carrier. Expedited options (2-Day and Overnight) are available at checkout where applicable.

International Shipping
Fitness Audio USA currently ships to Canada, Mexico, and select international territories.
Buyers are responsible for all duties, taxes, and customs clearance fees. Transit times vary by country and may be delayed by customs processing.

Shipping Costs
Rates are calculated at checkout based on weight, dimensions, and destination.
We periodically offer flat-rate or free-shipping promotions, announced on our website banner.

Tracking Information
When your order ships, you’ll receive an email with your tracking number and carrier link.
Please allow 24 hours after receiving this email for the tracking data to update.

Lost or Damaged Packages
If your order arrives damaged or fails to arrive, contact us within 48 hours at
📧 info@fitnessaudio.com